For anyone carrying papers by hand, UT Southwestern Medical Center sends visitors to its Health Information Management Release of Information Department at 1349 Empire Central Dr., Suite 110 (Woodview Tower, first floor), Dallas, TX 75247, in Dallas County. The address people tend to remember is the medical center's main campus on Harry Hines Boulevard, but UT Southwestern lists that campus address, with a mail code, only for letters. Records subpoenas and written-question depositions seeking UT Southwestern patient charts are what typically come to this office.
Pricing and Turnaround
You pick the speed and the price follows. The $69 Standard Service puts the attempt within 5 business days. Paying $119 for Rush Service puts it within 48 hours. At $169, the 24-Hour Service puts it within 24 hours. A records subpoena is charged at one of those three regular prices. Only a Texas state-court citation or summons picks up the additional $100 fee, which reflects the state's rule that a sheriff, constable or certified process server must serve it. Either way, a signed Rule 107 return of service is emailed to you once the papers are in the custodian's hands. Read the pricing details or open the order form.
What Can Be Served Here
Records subpoenas are the job here. Texas Rule 176.5 does not limit subpoena service to officers: any non-party adult may serve one anywhere in the state, as can a sheriff or constable, and the server delivers a copy to the witness while tendering the fees the law requires. The proof is either the witness's signed acceptance or the server's own statement of when, how and on whom the subpoena was served. A custodian who produces or certifies records is entitled to $1 (CPRC 22.004(a)); a witness summoned to attend gets $10 for each day, payable by the summoning party when the subpoena is served (CPRC 22.001). Because Rule 205.2 requires notice to the nonparty and all parties at least 10 days before the production subpoena is served, the notice usually reaches this office first.
Before You Send Papers
UT Southwestern's records page lists several separate contacts, so match the subpoena to the right one. The Woodview Tower office handles release of information; mailed items go to Health Information Management – ROI at 5323 Harry Hines Blvd., Mail Code 8525, Dallas, Texas 75390-8525; and William P. Clements Jr. University Hospital has its own medical records listing. The page also says the person picking up records must show identification. Spell the patient's full name, give a date of birth or other identifier, and state the treatment dates you need so the custodian can find the chart.
Nearby Courts and Other Locations
The Dallas County courthouse listed for this part of the county is the George L Allen Sr Courts Building at 600 Commerce Street, Dallas, TX 75202; the Dallas County page has the rest. If the patient was treated at the county hospital instead, the subpoena belongs at Parkland's release of information office.