Houston Methodist gives the physical location of its main hospital's Release of Information office as 6560 Fannin, 5th Floor, Suite 520 (Scurlock Tower), Houston, TX 77030, in Harris County. Subpoenas for medical and billing records from Houston Methodist Hospital, and deposition-on-written-questions packets aimed at its records custodian, are the papers that most often head to this suite.
Pricing and Turnaround
A records subpoena is billed at the regular tier price. Standard Service is $69 and the attempt is made within 5 business days. Rush Service, at $119, brings the attempt to within 48 hours, and 24-Hour Service, at $169, brings it to within 24 hours. A subpoena is not a citation, so the $100 fee that Texas state-court citations and summonses carry does not apply unless you are also sending a citation; that fee exists because a citation must go through a sheriff, constable or certified process server. Once the subpoena is delivered you get a signed return of service by email, written to the Rule 107 standard. Tier details are on the pricing page, and the order form takes the subpoena as an upload.
What Can Be Served Here
Rule 176.5 lets any non-party who is 18 or older, as well as a sheriff or constable, serve a subpoena anywhere in Texas by handing a copy to the witness and tendering whatever fees the law requires. Proof of service is either the witness's signed acceptance or the server's statement of the date, time, manner and person served. When the target is a records custodian, Texas sets the custodian's fee at $1 for producing or certifying records under the subpoena (CPRC 22.004(a)). If the custodian is also being called to attend in person, the witness fee is $10 for each day of attendance, paid by the party who summons the witness when the subpoena is served (CPRC 22.001). Keep those two amounts separate.
Before You Send Papers
The same Scurlock Tower suite is also listed as the physical location for the Houston Methodist Physician Organization's records, so the subpoena should say plainly which custodian you want: the hospital, or the physician group. Name the patient, the date range and the record types precisely. Before the subpoena that compels production is served, Rule 205.2 requires notice to the hospital and to every party at least 10 days in advance, so plan the calendar backward from the date you need the records. Hospital mail goes to 6565 Fannin, Suite 520, if you are sending anything other than the hand-delivered subpoena. The subpoena guide walks through fee tenders in more detail.
Nearby Courts and Other Locations
For a Houston case the county courthouse to know is the Harris County Civil Courthouse, 201 Caroline Street, Houston, TX 77002, and the Harris County page covers the rest of the county. Patients of the county's public system usually have records with Harris Health's release of information office instead. Records from the medical branch on Galveston Island have their own custodian at UTMB Health's release of information office.